How long does it take to manufacturer the Blinds, Roller Blinds or Roman Blinds?
Blinds - Roller Blinds take 8 to 13 days, Roman Blinds 9 to 15 days to manufacture. Please allow up to another 7 days for Australia wide delivery.
How can I change/cancel my Blind order?
As all our custom made blinds are made to order, we do not allow any changes or cancellations once payment has been received.
If I select inside reveal what deductions do you make?
For Roman Blinds we deduct 15mm from the total width given to us from you if you select the 'Reveal Mount' to be 'Inside Reveal'. For Roller Blinds we deduct 2mm from the total width given to us from you if you select the 'Reveal Mount' to be 'Inside Reveal'.
For outside the reveal we do not make any deductions.
How accurate are the blinds sample fabric colours to the end product?
Whilst Blinds Emporium endeavours to ensure the colours of samples are the same as the colour ordered, please be aware that colours vary between dye lots. Dyeing is an art and not a science. Its very rare that two dye lots will be the same. Blinds Emporium cannot accept responsibility for colour variances between samples fabrics and actual blinds.
My blinds have been damaged in transit what do I do?
Whether your blind has been damaged in transit or your blind is faulty please contact us immediately and we'll rectify the situation as we offer a full 5 year warranty.
If you have any questions please feel free to contact us and we'll answer you as soon as we can (usually within the hour), email us at firstname.lastname@example.org.